- Mexico Holidays
- Puerto Morelos
- Margaritaville Island Reserve Riviera Cancun
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Margaritaville Island Reserve Riviera Cancun
Mexico, North America
Puerto Morelos
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, St. Somewhere Spa and Fins Up! Fitness Center. This property also features complimentary wireless internet access, concierge services, and babysitting*.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. <p>Enjoy international cuisine at The Beach House, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite. Make yourself at home in one of the individually decorated rooms, featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Facilities
- Children playground
- Babysitting service
- Garden
- Volleyball*
- Beauty salon
- Spa treatments*
- Massage
- Steam bath*
- Sauna*
- Entertainment programme for children
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent1,702 reviews
Excellent
77%
Very Good
11%
Average
6%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Turned a disaster into the best part of our trip
We arrived at Margaritaville Island Reserve after a genuinely awful start to our holiday — our original hotel had cancelled our booking on arrival, and we'd spent hours scrambling to find somewhere, anywhere, that could take a family of four at short notice. Margaritaville not only had a room, but the whole experience from check-in onwards completely turned our trip around. The resort itself is beautiful. The grounds and facilities are clearly well maintained, and there's a relaxed, genuinely enjoyable atmosphere throughout the property — it doesn't feel like a place that's coasting on reputation, it feels cared for. But what actually made the difference for us was the staff. Every single person we dealt with, from check-in to the restaurants to housekeeping, was friendly, attentive, and made us feel genuinely welcome — not in a scripted, corporate way, but like they actually wanted our stay to go well. Given the state we arrived in, that mattered enormously. The food was high quality across the board, the accommodation was comfortable and spotlessly clean, and the facilities gave us everything we needed to actually relax for the rest of the week. Considering we booked this as an emergency fix in the early hours of the morning, it's remarkable how well it worked out. I'd confidently recommend Margaritaville Island Reserve to friends and family — not as a fallback option, but as a genuinely excellent resort in its own right.
Absolutely amazing!
The service was outstanding and makes you want to come back here!. The staff is amazing. Erick, Vitalia , Eduardo, Jorge, Jassiel and all in general are the best. Thank you for making our stay super amazing.
Not awful but have been to several that were better.
Just finished a quick, 4 night stay at Margaritaville. Less than 2 years old, it was beautiful. The neighboring resort closed and is running down. Kind of an eyesore, but whatever. Smaller property but designed well in a U shape with plenty of pool time. Beach was washed away in a storm and is non-existent. Literally a wooden set of stairs that leads to the ocean with no beach.
Service was very high level in all phases. Possibly the best we’ve had in a couple dozen all-inclusives. Good quality was meh though compared to other places we’ve been. Breakfast was sold as they had the normal fare, plus an omelet station and a chilaquiles station as well. The Italian restaurant was very, very good, despite extremely small portions. The steakhouse was pretty rough. I’ve had some fantastic cuts of meat in Mexico. This was not the place for that. The pool bar’s food looked amazing, but was tasteless. Wings at Landshark were solid.
All in all a nice quick break from reality. Some really nice positives. A few drawbacks.
Pro: service! Appearance! Rooms overall.
Cons. Beach, food quality.
Review by BBath33 Urbandale, Iowa
A lovely relaxing hotel
We have just returned from a week here. We had a lovely time. The hotel has a really relaxing feel to it. The staff are lovely, special mention to Esther, who looked after us so well at breakfast and lunch times, and Patti who made the best breakfast omelette's ever! The hotel itself was kept spottlessly clean and the entertainment crew were great. The beach was kept lovely and clean, which was also a very big plus point! We would visit again.
Had a lovely time!
We’ve came here for two weeks to celebrate my daughter qualifying as a Veterinarian So impressed with all the staff, from entertainment, waiters, bar staff and hospitality. Would like to especially thank Jorge and Mariel from the entertainment team and head chef Oscar. We had a wonderful stay here and would definitely recommend it and will try and come back again.
Review by Kiran S Luton, United Kingdom
