- Mexico Holidays
- Puerto Morelos
- Royalton Splash Riviera Cancun Resort
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Royalton Splash Riviera Cancun Resort
Mexico, North America
Puerto Morelos
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club.
Facilities
- Tennis
- Beauty salon
- Spa treatments
- Massage
- Entertainment programme for children
- Sun loungers
- Poolside snack bar
- Multilingual staff
- Babysitting service*
- Wi-fi
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent6,644 reviews
Excellent
66%
Very Good
13%
Average
8%
Poor
5%
Terrible
8%
Location
Cleanliness
Service
Value
Amazing break in October
Amazing time at the wonderful Royalton Splash hotel. The hotel is amazing and all the staff are so friendly especially Beatriz , Israel & Jorge Rodriguez who kept us hydrated all day round the pool so friendly and always a smile. The hotel has something for all the family, flumes, laser quest, bowling, entertainment. Unlike all inclusive in Europe the drinks are branded here which is a huge plus, plenty of staff you don’t have to stand in long queues for a drink and food is amazing. Excursion are expensive but well worth the money, will definitely be back.
Service extraordinary
Have great service with Angel in the Gourmet Marche he help make my birthday extra special with his helpful and kind self great customer service Angel
Perfect hotel for families
Beautiful hotel with great slides and very delicious food! We loved also all the entertainment also by the pool also in the evening at this stage! Perfect hotel for families
Review by Safari04736766636 Peristasi, Greece
Obeth Pool Service
Obeth Israel – Outstanding Pool Service!
Obeth was hands down the best pool server we could have asked for! He was incredibly kind, friendly, attentive, and always made our family feel welcome. He got every drink order right, offered excellent beverage recommendations, and was always prompt with his service. He was consistently on top of everything and made sure we were well taken care of throughout our time at the pool. Our entire family truly enjoyed him, and he made our vacation experience that much better. Thank you, Obeth, for the outstanding hospitality! We highly recommend him!
Noisy, rooms are terrible, not worth the money.
Quick review - rooms are terrible, especially the one they gave us - right off the main hallway, screaming and yelling in the halls all night long, ZERO noise suppression, it's like people are standing in your room talking.
We paid for the upgrade to have a swing up - picked the room in advance - when we got there they told us it wasn't available, we would still have to pay the upgrade because they were giving us a room with an ocean view. Total scam.
The only thing that made this place bearable was the fact that we upgraded AGAIN to the Diamond Club which gives you access to a semi-private pool area.
Resort itself has lots to do - good for kids with the waterpark and entertainment, rooms were a total disappointment, really ruined the experience for us. All the other reviews you read regarding this are 100% accurate. If you don't pay for the upgrades be prepared to struggle to find any comfort while you're there.
Buffet was good, gym is really nice. I'm not hard to please but the room quality really ruined it for us.
Giving it a 3/5, you're better off spending your money elsewhere. Really disappointed as we're Marriott Platinum - I saw more reviews on this - it gets you literally nothing, no idea why Marriott puts their name on this.
Review by Steve S Vancouver, Canada
