- Mexico Holidays
- Tulum
- Ana y Jose Hotel and Spa Tulum
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Ana y Jose Hotel and Spa Tulum
Mexico, North America
Tulum
Perfect location on the beach at km 7 of Tulum-Boca Paila Road in Tulum Quintana Roo, México.
The hotel facilities include a pool and garden rooms, the hotel also offers Spa. The hotel is surrounded by green areas, lush plants and towering palms, beautifully decorated rooms, Mexican Caribbean style, deck chairs and large beds next to the pools. Among its services is a 24 hour front desk, WIFI in public areas and suites, laundry service, room service, and rooms with Air conditioning.
All rooms are beautifully decorated Caribbean Mexican decoration and tiles, each room has its own private bathroom, hair dryer, ceiling fan, hot water, Minibar, safety security box, terrace with chairs and hammock and mosquito net on the windows. The property has impressive eco-credientials and generates their own electricity.
Ocean view room feature one queen bed up to 2 persons no children. Garden view room feature two dobuble bed upt to 3 persons including children.
Facilities
- Spa treatments
- Massage
- Sun loungers
- Outdoor freshwater pool
- Private beach area
- Private pool
- Luggage room
- Concierge
- Garden
- Multilingual staff
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent3,689 reviews
Excellent
76%
Very Good
13%
Average
4%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
AMAZING!! MAR OUR CONCIERGE THE BEST
Our stay was absolutely wonderful, and a huge part of that was thanks to Mar, our concierge.
From the moment we arrived, she was incredibly kind, warm, and attentive. She was always available to help with anything we needed and made us feel genuinely cared for throughout our stay.
What impressed us the most was her dedication. Even on a day when she wasn't working, we were leaving early for a tour, and she personally came to the hotel just to make sure we had our towels before we left. That level of care and commitment is something you rarely see...
No matter what we needed—recommendations, assistance, or simply answering our questions—Mar was always there with a smile and a great attitude. She truly went above and beyond to make our vacation special
We only wish there were more hospitality professionals like Mar <3 . Her professionalism, genuine kindness, and outstanding guest service made all the difference. She is a true asset to the hotel, and we can't thank her enough for making our trip so memorable, we hope to back soon!!!
⭐️⭐️⭐️⭐️
We had an amazing stay, and a big part of that was thanks to Mar the concierge and all the staff from the restaurant, Maria, William and Rafa
We came to the hotel with a work group, and from the moment we arrived Mar made us feel so welcome. She showed us around our room, explained everything we needed to know, and made sure we were comfortable from the start, also we filmed a video of the hotel and she totally stole the show!!
Throughout our stay Mar was always available whenever we needed anything—even if it was just asking her to take pictures for us, She was always smiling, kind, and happy to help Since there was quite a bit of seaweed on the beach, Mar recommended some beautiful places nearby that were affordable and definitely worth visiting She also suggested an amazing sushi restaurant that ended up being one of our favorite meals of the trip
Mar truly went above and beyond and made our stay even more enjoyable Thank you for all your help and for making us feel so well taken care of We hope to come back soon 😍
Bach trip
Rolando is incredible!! We had so much fun! He made our trip so special!!!
BEAUTIFUL
Incredible people, place, location, and rooms. The exceptional wait staff and service, particularly Maria and Rafael in the restaurant, made the overall experience truly great. The beauty of the place added to the overall enjoyment.
Sat down had great food and people serving and the food was amazing once it came
Amazing. All were so fun! Maria, William, and Renoldo. Great company.
