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  • Bali Holidays
  • Nusa Dua
  • Courtyard Bali Nusa Dua Resort

Courtyard Bali Nusa Dua Resort

TripAdvisor Review
Indonesia, South East Asia
Nusa Dua

Nestled within the luxurious enclave of Nusa Dua, Courtyard by Marriott Bali Nusa Dua resort is an idyllic destination in a prime location with a wide variety of entertainments, shopping and dining options all conveniently close by with only 15 minutes drive from Ngurah Rai International Airport. There are 244 refreshing and spacious guest rooms and 6 suites to choose from which offer marble bathrooms, plush bedding, rain showers, free Wi-Fi and private balconies with spectacular views of lush garden or lagoon pool. Each room furnished with two doubles or King size bed. In addition to hotel white sand beach club, the property features a stunning lagoon pool, children's pool, fully equipped gym, luxury onsite spa, Kids club, superb dining and new facilities of lazy river pool with swim-up bar and yoga pavilion. The hotel also features many useful amenities such as a business centre, 24-hour room service, and wireless internet access throuhout the hotel. The hotel private white sand beach club facility offers additional leisure and dining activities with gentle touch of Balinese splendor.

Hotel Information

Pamper yourself with a visit to the spa, which offers massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a 24-hour health club and a lazy river. Additional features at this Mediterranean resort include complimentary wireless Internet access, concierge services and an arcade/games room. The complimentary shuttle will take you to the nearby beach or shopping centre.

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Late Check-out*
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire*
  • Transfer service*
  • Valet parking
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent2,587 reviews
Trip Advisor
Excellent
53%
Very Good
34%
Average
9%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
They sell 41 sq m on the 3rd floor — then give you 34 sq m on the 2nd

We booked a Premium Deluxe room, 41 sq m, 3rd floor via Trip.com. Both size and floor were essential for us — that's exactly why we chose this hotel.

At check-in, reception said that "Trip.com did not request the 3rd floor" and refused to place us there. They offered the 2nd floor. We agreed because we were promised "exactly the same room". It took almost an hour to sort out and get the room.

In reality, the room on the 2nd floor measured 6.3 × 5.44 m, i.e. about 34.3 sq m. For comparison: the Premium Deluxe at this hotel is listed as 41 sq m on the 3rd floor on official booking channels. The difference is almost 7 sq m — roughly 17% of the area we paid for. The floor was also not the one in our booking.

So we were sold 41 sq m on the 3rd floor and given 34 sq m on the 2nd.

Why mislead — frankly, deceive — guests so blatantly and charge for square meters that don't exist?

Advice for future guests: if size and floor matter to you, demand a measurement and the correct floor at check-in, film it, document the discrepancy, and contact Trip.com for a refund of the difference. The hotel apparently counts on no one checking.

Not recommended.

TripAdvisor Review
A 10/10 experience - highly recommended 🩷

An absolutely wonderful hotel! I travelled here with my daughter, just the two of us, and we loved everything about our stay. The spa was amazing, the swimming pools were beautiful, but the best part of all was the service. The staff were incredibly friendly, helpful, and genuinely caring. We felt so welcome and well taken care of throughout our stay. Everything was perfect, and we couldn’t have asked for a better experience. We would definitely love to come back!

Review by Trek13073896469 Helsinki, Finland
TripAdvisor Review
Lovely stay

We have enjoyed a lovely stay at this resort. Our room was a spacious king opening onto a terrace only steps from the large pool. The breakfast was excellent with every choice you would want. There are a couple of dining options for lunch and dinner on site too. The staff are all simply amazing and willing to help with any request and are definitely my favourite thing about our stay. Loved them all. Our housekeeper Yoga was a lovely young man and did a great job of servicing our room. Great facilities and everything a family or couple would need. My only suggestion would be that a small convenience shop onsite for essential items would be beneficial .

TripAdvisor Review
Values for money, family friendly & secured.

Best services at all levels for our eleven nights stay. The hotel staff & local people here are so beautiful & helpful. Now we know why millions of Australian come for holiday here each year for good reasons because of the local people, the cultures, food & natural beauty not for the few bad publicity we saw on tvs. Thank you for making us feel welcome & for looking after us. See you again soon 😘

Review by Carolyn888 Australian Capital Territory, Australia
TripAdvisor Review
A very pleasant stay

This is a lovely hotel at a reasonable price for Nusa Dua - which can be expensive in school holiday periods.

I had a garden view room on the ground floor. This came with a small patio area outside which was pleasant in the evening when it had cooled down a bit.

The room was pleasant, if a little functional in appearance, and the bed very comfortable. The lighting, particularly in the bathroom was not very bright, which is rather typical of hotels unfortunately. An excellent shower, nice seating area within the room and great air-conditioning made my room a little haven.

The hotel is set in lovely grounds, and has a simply gorgeous set of pools, overlooked by a very good restaurant where breakfast was also served. Breakfast was buffet style and was very good. I also ate lunch there on one day and that was very good too, although the server did not tell one of my dining companions about the steak special when he ordered a steak off the a la carte menu, meaning they charged him more than the special would have been. We raised this with management who was very apologetic and altered the price accordingly, but this experience was disappointing and indicative of not very good training for the wait-staff in the restaurant.

The room service meal I ordered one night was very poor and I had to send it back. The replacement was not much better. Again, however, management was very apologetic and did not charge me for my meal.

I was also disappointed that, unlike two couples I knew staying at the resort, one of whom I checked in at the same time with, I was not offered a room upgrade, while they were. This seems unfair.

Overall however I would recommend this hotel.

Review by cazzascorp Melbourne, Australia
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