- Bali Holidays
- Nusa Dua
- Novotel Bali Benoa
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Novotel Bali Benoa
Indonesia, South East Asia
Nusa Dua
Novotel Bali Benoa Hotel & Resort is suitable for a family vacation or romantic gateway in tropical splendor, offer you direct beach access,3 pools,3 restaurants and bars,fitness centre,spa,kids club,tennis court,water sport activities,business centre andfree WiFi. Stay in one of our Balinese style rooms or villas,each with coconut wood interior and surrounded by a tropical garden. Additionally, as part of the MyResorts program, we offer exclusive experiences for ALL members.
Facilities
- Room service
- Laundry service
- Medical service
- Bicycle hire service
- Babysitting service
- Transfer service*
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wired Internet
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,051 reviews
Excellent
51%
Very Good
33%
Average
10%
Poor
3%
Terrible
2%
Location
Cleanliness
Service
Value
DO NOT TRUST THEIR RECOMMENDATION
We booked a tour to Moon Cot Sari Turtle Farm because it was recommended and sold to us by Novotel Bali Benoa. Hotel staff described it as a certified animal conservation and educational facility. Based on what we witnessed, it was neither.
The turtle enclosures were deeply concerning. Large green sea turtles were confined to a small concrete basin with virtually no environmental enrichment. Staff claimed the turtles were only being kept temporarily before being released into the ocean, yet they were entirely dependent on hand-feeding, which undermines their natural feeding behaviour if they are indeed intended for release.
Visitors were encouraged to “release” hatchlings into the sea. Beforehand, these hatchlings were kept in a tiny tiled container where many appeared lethargic, floating motionlessly or desperately trying to climb out. The release itself took place in a bay crowded with jet skis and tourist boats, raising serious questions about the welfare and survival of these animals.
The welfare concerns extended far beyond the turtles. Exotic birds were confined to tiny cages with chains around their ankles, and one cockatoo was roughly tapped by the owner to make it pose for photographs. Bats, also kept in cramped cages, were struck with a stick to wake them up for visitors, despite being nocturnal animals that should be resting during the day. At the end of the tour, a python was kept inside a blue plastic cooler and taken out so tourists could pose with it around their necks.
This is not what we expect from a hotel like Novotel Bali Benoa. By recommending and selling this experience as a certified conservation and educational site, the hotel lends credibility to practices that, in our opinion, do not reflect genuine wildlife conservation or responsible animal welfare.
We hope Novotel Bali Benoa reviews the partners it chooses to promote. Until then, we cannot recommend relying on the hotel’s excursion recommendations. If you care about animal welfare, please spend your money elsewhere.
Massage
Excellent massage from Wartini
Review by Global38593965613 Sydney, Australia
A lovely week at a superb resort
Wonderful experience at the beautiful spa. Had a heavenly massage with Suci. She was amazing. Highly recommend her. Rooms were very large & super clean & still have a Balinese style. They’re divine. Food fantastic. Cocktails delicious. 10/10 all round.
Review by davidjohns318 Mt Eliza, Australia
Amazing massage and head spa
We managed to grab a day pass for Novotel while waiting for our flights home and were wonderfully cared for by Puspa and Narni. Everyone in the spa team (and hotel) was warm and friendly. I’m sure you’ll enjoy your time with them.
Balinese coffee with breakfast. Thank you Aditya!
A lovely encounter with one of the staff Aditya Dama who brought us Balinese coffee with our breakfast. So very kind.
