Maya Sanur Resort and Spa

Our stay at Maya Sanur Resort & Spa was a great experience from start to finish. The beachfront location is one of its biggest highlights, with beautiful sunrise views each morning, and it's within easy walking distance of Sanur's many shops, cafés, and restaurants, making it easy to explore the area without needing transportation.

We stayed in a Nest Suite, which was spacious, thoughtfully designed, and very comfortable, albeit not much of a view. All of the room's light controls are bedside, which was convenient. The bathroom features double sinks, a separate bathtub and shower, and is divided from the bedroom by a glass wall that gives the entire suite an open, airy feel. During evening turndown service, a privacy screen is lowered over the glass, preventing bathroom light from disturbing anyone who is sleeping.

The breakfast buffet had an impressive variety of options, though it can get quite busy during peak hours. The fitness center is larger than many resort gyms, making it easy to keep up with a workout while traveling. The extensive spa menu offers plenty of treatments for anyone looking to relax and unwind. I had a massage and it was top-notch!

This is a good option for couples, groups, and families.

Not sure how this hotel gets 4.5 stars. We only just returned from our stay there. We had a heavenly pool suite. The room was dark and the pool cold. A waste of our money really. No sunshine. All communication goes through what's app.... really. Breakfast ordinary. Staff pleasant and helpful. All outdoor upholstery grubby. Not enough pool chairs in the sun. Whole hotel a bit of a wind tunnel. Would not go back. Room clean and tidy

Pretty hotel, good location & decent breakfast but not the customer service we have become accustomed to with hotels in the Middle East. Not willing to go the extra mile for guests. We arrived a few hours early and had notified the hotel that we’d need an early check in. But this was not accommodated. Our flight home wasn’t until 7.30pm so we asked for a slightly later check out but they wanted to charge us in excess of £230 for 3 hours and unwilling to give us even one hour extra to check out. We were also notified about a complimentary afternoon tea but this was a very basic offering of tea, fried cassava and a traditional sweet. Hardly worth making the effort to go down for. Labels were up for other items but none were actually available. Found a large spider and several mosquitoes in the room. It was my daughter‘s birthday so had prior to arrival requested for them to make this special for her, all we got was a small slice of cheesecake left in our room with no birthday message or anything. Highly regret not booking the Intercontinental which was a similar price point.